热情好客
Global Intern船 Abroad

热情好客

CEA CAPA Intern船s Abroad is continuously broadening our intern船 opportunities around the world and takes care to align each intern船 with an intern’s experience and area of interest.

Please note some intern船 abroad placements may need candidates to have completed upper-level courses in the respective area, possess specific set of skills, and/or be capable of demonstrating knowledge. Here is a sample of what hospitality global intern船s abroad can entail.

职位描述

Discover the engaging world of 热情好客, where the focus is on delivering exceptional guest experiences across hotels, 餐厅, and event management. Some duties may include but are not limited to:

1. Assisting with Guest Services: Help provide exceptional guest services by greeting guests, handling check-ins and check-outs, and addressing basic inquiries and requests.

2. Supporting Event Coordination: Assist in organizing and managing events by preparing spaces, coordinating logistics, and ensuring all guest needs are met during the event.

3. Managing Reservations: Help manage reservations by processing bookings, 确认细节, and updating reservation systems to ensure accurate and efficient handling of guest arrangements.

4. Coordinating Housekeeping Tasks: Assist in coordinating housekeeping activities by scheduling room cleaning, ensuring cleanliness standards are met, and addressing any maintenance issues.

5. Updating Guest Records: Help maintain and update guest records by entering information into the system, 跟踪的偏好, and ensuring that all records are accurate and up-to-date.

能力 & 技能发展

Displayed below are examples of industry-specific competencies and transferable skills previous interns have developed through our intern船 placements. Every intern船 is crafted to align with the distinct goals of the intern and the requirements of their industry. This customization is identified through our placement process and expands as the intern begins their intern船 and engages with their supervisor.

Industry Specific 能力 & Transferable 技能发展:

1. Customer Service Skills — Providing excellent guest services by addressing needs, 处理询盘, and ensuring a positive experience.
2. Organizational Skills — Assisting in event coordination, reservation management, and housekeeping to support smooth operations in hospitality settings.
3. Attention to Detail — Ensuring accuracy in guest records, 预订细节, and housekeeping standards to maintain high levels of service quality.
4. 沟通 Skills — Facilitating clear and effective communication with guests and team members to support exceptional service and operational efficiency.
5. Problem-Solving Skills — Addressing and resolving guest issues and requests to ensure a satisfactory experience and smooth operation of hospitality services.